Welcome to DriverAnywhere 3.0
We are excited to announce DriverAnywhere 3.0 which is a brand new app with a new user interface and several important features users have requested.
The new app includes:
- New jobs card layout summarizing trip highlights
- Swiping job cards to reveal shortcuts
- Improved battery life
- Improved GPS pass-thru
- Improved maps screen
- Improved messaging with dispatch
- Send route to a mapping app
- Custom greeting signs
- Take payment before or during trip
- Take signature before or during trip
- Accept tips
To see a complete training video for the new app, click here.
Status Change Errors and State Mapping
The new DriverAnywhere 3.0 relies on trip "states", which are mapped to the custom status each operator uses. If you are experiencing issues changing statuses, please be sure to review our article explaining State and Status Mapping Workflow. If you are having continuing issues with status changes, please contact our Support Team at 888-888-0302 (extension 2) or email@example.com
Detailed Explanation of Major DriverAnywhere Changes
Job cards are simple reservation summaries, with vehicle requirements (an exclamation point signifies a mismatch between the vehicle a driver is signed into and the requested vehicle) and colored icons indicating if special situations on a job exist. From left to right, the icons signify (first row) "multiple passengers", "payment collection required", "child seat required", "handicap access required", (second row) "additional stops", "greeting sign required", "suitcases present", and "special instructions". Additional detail can be found by tapping the "Ride Details".
Updated Mapping Capabilities
When a driver selects the routing info from a job card, the app will present a map. From here, drivers can refresh driving directions (circular arrow in the top right) or send the route to Google Maps (right turn sign second from right at the top of the screen).
New Payments Functionality
Drivers will be able to take payment at any time during the trip, and passengers will also have the option to add additional tip.
Custom Greeting Signs
Companies will now be able to customize the text available on greeting signs for customers.