February 12th, 2016

DriverAnywhere for iPhone Update

We are excited to announce that development on our new driver mobile app for iPhone is complete! The new app is consistent with the Android version, and contains many updates including an improved user experience, new functionality, and (of course!) much better battery life. Please read carefully below for some need-to-know facts about the new app's functionality and deployment.

App Deployment
The new DriverAnywhere app has been submitted to Apple for approval and we expect to release it to drivers between February 23rd and February 25th. Before the app is released, we will provide an additional notification to all users; nonetheless, please be sure you've reviewed this e-mail and the training materials before your drivers update!

Overview and Training Video
If your drivers are not already using the new Android version and you are unfamiliar with the form and function of the new DriverAnywhere, please click here to view a short overview and training video. This video contains a functional overview of the new application, and can be used in driver training meetings or sent to drivers for review. For additional details, please see the below section labeled "Major Changes to App Functions".

Additional Considerations
If your drivers are not currently using the Android version, please be advised that the new DriverAnywhere works with a defined job flow, which is set in the "System Mapping" section of your Company Preferences. Drivers are only able to progress "forward" in the job flow, and will only be prompted with statuses which follow this job flow. While drivers have the ability to choose statuses "outside" the job flow (such as "At Stop with Customer") it is imperative that your system mapping and driver profiles are set up correctly to enable this functionality. If you have any questions about your system mapping, please be sure to reach out to our Support Team at 888-888-0302 (extension 2) or support@limoanywhere.com.

Major Changes to App Functions
In the new DriverAnywhere, we have introduced several new features affecting user experience.

Job Cards


Job cards are simple reservation summaries, with vehicle requirements (an exclamation point signifies a mismatch between the vehicle a driver is signed into and the requested vehicle) and colored icons indicating if special situations on a job exist. From left to right, the icons signify "multiple passengers", "payment collection required", "child seat required", "handicap access required", "additional stops", "greeting sign required", "suitcases present", and "special instructions". Additional detail can be found by tapping the "Details".

Updated Mapping Capabilities


When a driver selects the routing info from a job card, the app will present a map. From here, drivers can refresh driving directions (circular arrow in the top right) or send the route to Google Maps (right turn sign second from right at the top of the screen).

"On Duty" Option
Drivers will have the option to go "On Duty", signaling that they are "free" for work. What's this for, you ask? *Cough* because on-demand is coming *cough*.

New Payments Functionality
Drivers will be able to take payment at any time during the trip, and passengers will also have the option to add additional tip.

Custom Greeting Signs
Companies will now be able to customize the text available on greeting signs for customers.

We are excited to bring this new and improved tool to your business!

Thank you,

The Limo Anywhere Team  

 
Have more questions? Submit a request

0 Comments

Article is closed for comments.